Just Released: Open API for Customizable Integrations
Adding a new piece of software to your organization’s Tech Stack requires careful consideration. You want new tech to integrate with your existing systems, improve your processes, and provide helpful tools for your team. Some questions your tech team might ask are whether the provider offers guided set-up or training, and if you need a feature that doesn’t currently exist, are they willing to build it for you?
Advancing the digital transformation of your organization is nice to have, but it also needs to provide a meaningful return on your investment. At Gocious, we’ve created dynamic product portfolio management tools that seamlessly integrate with the rest of your tech stack using our new Open AI integration. With Gocious product dashboards connected to other crucial business systems, your product managers can increase organizational transparency and maintain alignment across departments.
How Open API Benefits Product Management
Our new Open API feature allows other systems to talk directly to Gocious by sending quality data directly to the product roadmap and product-related dashboards. This integration eliminates the need for time-consuming meetings and manual data uploads, giving collaborators automatic access to important information.
Automated information sharing between business ecosystems increases efficiency company-wide by reducing the manual tasks employees are responsible for and preventing information from entering silos and remaining stuck there.
The following examples are some of the other key benefits our Open API feature gives product developers and manufacturers.
Benefit #1: Facilitate Organizational Alignment
Maintaining alignment throughout an organization is an ongoing challenge for most large companies. How can teams stay informed of the broader company goals when they’re so focused on the fine details of the projects at hand?
Alignment requires access to shared data in real-time. For example, with the Gocious Open API integration, once a product plan receives the green light for production, all the teams involved in developing and building that product can receive an automatic alert telling them they can begin their work rather than waiting for the next company meeting. This means marketing teams can begin crafting their strategy while engineering can begin building the components.
Benefit #2: Increase Transparency Between Teams
Our Open API feature allows teams to automatically share important updates and information across the organization for increased transparency. Stakeholders encounter less confusion when they can access changes and updates in real time.
Keep the Right People Informed
Our Open API feature lets you customize your integrations so the right people can access the information relevant to their work and position. Long-term goals and visionary plans can stay in the hands of the executives and high-level leaders in each department, while the project-level details can be shared with the relevant development teams. This personalized integration allows you to keep confidential information secure when needed.
Sharing the right information is relevant to cross-functional collaborations as well. Stakeholders in different departments don’t need the nitty-gritty details of each team’s process. They only want the information relevant to their teams. Custom integrations help cross-collaborative departments communicate without getting lost in the complexities of their respective information management systems.
Benefit #3: Save Communication Hours
Automated data sharing is great for company-wide alignment, transparency, and cross-functional collaborations, but the automation piece is also a significant time saver. Here are some examples of the Gocious integration in action and how it can save your organization time:
Reduce Meeting Hours
Each month, your teams spend hours in meetings, catching up on information between departments. Imagine how many redundant meetings could be eliminated when vital information is automatically shared between systems, answering essential questions instantly in real-time data?
Your teams could accomplish more in fewer meetings because everyone has the facts ahead of time. Automating data sharing can save your organization many hours monthly, quarterly, and annually.
Decrease the Number of Emails Sent
In addition to reducing meeting times, automation can also streamline other communications, such as email. How many emails are exchanged in your company each month by team members seeking out project stats, progress details, and more?
When so much of the information your teams are requesting through email can be shared automatically between software tools, your teams can reduce the number of emails they send. Thanks to our Open API feature, your teams can share useful information across project management systems and other software systems.
Benefit #4: Secure Integrations at Every Connection
We use OAuth 2.0, the industry-standard protocol for authorization, so you have confidence with every integration. Each connection and shared communication is encrypted for the secure sharing of data no matter where your team is located.
Create a Direct Connection or Use a Service Bus
With our Open API feature, companies can connect their systems directly to Gocious or use a service bus, such as Mulesoft or Zapier. The transfer of information happens securely using either method your organization prefers to use.
Real-World Collaborations Using Open API
With our new Open API feature, you can securely connect your Gocious data points to almost any computer system your teams are using. The sky is the limit for customizations. The following are some common examples of how the Open API features can help you streamline collaboration.
Collaboration with CRM Systems
CRM integrations are essential for manufacturers to connect product management with customer engagement. By integrating Gocious with platforms like Salesforce, product teams gain actionable insights from real-time customer feedback, enabling them to address pain points, prioritize features, and align roadmaps with market needs.
These integrations enhance sales forecasting through predictive analytics, streamline cross-team collaboration, and ensure everyone, from executives to product teams, has visibility into customer-driven data. With capabilities like automatic feedback syncing, satisfaction tracking, and shared data access, manufacturers can accelerate time-to-market, respond quickly to customer needs, and deliver products that resonate with their target audience.
Collaboration with ERP Systems
Integrating Enterprise Resource Planning (ERP) systems with Gocious provides manufacturers with a unified view of product strategies and operational realities, helping to optimize resources, improve supply chain management, and enhance financial oversight. By connecting Gocious to ERP systems like Oracle, businesses can allocate materials, labor, and equipment more effectively, synchronize product roadmaps with supply chain operations to prevent delays, and monitor budgets in real time for data-driven decision-making.
This integration fosters seamless coordination between departments, enabling manufacturers to align product development with operational efficiency, maintain profitability, and deliver high-quality products on time.
Collaboration with PLM Systems
Integrating Gocious with Product Lifecycle Management (PLM) systems bridges the gap between high-level product strategy and the execution of design and development teams. This integration synchronizes strategic roadmaps with detailed tasks, milestones, and dependencies tracked in PLM tools, offering stakeholders a unified view of goals and actionable tasks.
This integration accelerates development cycles, minimizes delays, and reduces risks by identifying bottlenecks early. For example, connecting Gocious with tools like Jira ensures alignment between product management and engineering, fostering transparency and enabling swift adjustments to timelines and priorities for more successful product launches.
Collaboration with Business Intelligence Systems
Integrating Gocious with Business Intelligence (BI) tools like Tableau empowers manufacturers with data-driven decision-making, enhanced performance monitoring, and trend analysis. This integration combines product performance data from Gocious with BI analytics to uncover insights, track key metrics such as time-to-market and revenue, and align product strategies with business goals.
Product managers can refine roadmaps, adapt to shifts in customer needs, and avoid past mistakes by visualizing real-time data and market trends. The Gocious-Tableau integration provides intuitive dashboards and comprehensive analysis, enabling teams to collaborate effectively, optimize product strategies, and respond quickly to market dynamics for improved business outcomes.
Collaboration with VoC Systems
Integrating Gocious with Voice of the Customer (VoC) tools like Qualtrics enables manufacturers to seamlessly incorporate customer feedback into product development, fostering a customer-centric approach. This integration ensures customer insights directly inform product planning, feature prioritization, and enhancements. Integrating these data points helps to align products with real needs and builds trust through transparent feedback loops.
Product teams can adapt quickly to evolving customer expectations, prioritize impactful improvements, and dynamically refine strategies by syncing real-time survey results. Leveraging VoC insights also enhances market positioning by tailoring products and messaging to stand out in competitive markets, ensuring sustained relevance and customer satisfaction.
Open API is Now Available in Gocious Product Roadmap Software
Every new feature we launch here at Gocious aims to improve transparency, alignment, and collaboration for companies in the product world. Introducing the Open API feature furthers our mission by allowing companies to connect their dashboard data points to the rest of the software in their Tech Stack.
Book your free Gocious demo to see this new feature and how it can be customized for your teams and their needs.